You must verify your domain before sending your campaign for the first time. No need to worry, domain verification is easy. Just follow the following steps.

If you are unsure, do not hesitate to contact us at support@ecomail.app

  1. Why do I need to verify my domain

  2. How can I verify the sending domain

    1. General procedure for verifying a bounce domain

    2. General procedure for 2nd level domain verification

  3. FAQ

Why do I need to verify my domain

When using our application, we make sure that clients achieve the best possible results when sending email campaigns. One of the most important elements that affect these results is a verified sending domain. Verified sending domain gains the necessary trustworthiness. This means that email clients will evaluate your message as trustworthy because they will recognise that you are the one sending it and no one is pretending to be you. An unverified sending domain can negatively affect the delivery rates of your mailing exactly because there is no way of telling whether you are the owner of the sending domain, or someone else is just trying to abuse it.

What domain do I verify

You should verify the domain from which you plan to send emails. In Ecomail, you can use two types of domains for sending -

  1. bounce domain (subdomain), eg “@news.ecomail.app”.

  2. a second-level domain “@ecomail.app”

It is up to you which of the domains you choose, both types are relevant, as long as they are correctly verified. Generally, we recommend our clients to use a 3rd level domain, a so-called bounce domain.

How can I verify the sending domain

The domain verification process takes place in GoDaddy hosting. In your hosting, you need to insert DNS records for verification, which we define below.

💡 It is not necessary to register a new domain or to create an email box, just create a new record on an existing domain

➡️ To be able to verify your domain, go to GoDaddy website > Account > My Products > Domains > Manage my domain. You will be redirected to your Dashboard, so proceed to Domain > Manage DNS > Add. Here, you will be adding new DNS records.

General procedure for verifying a bounce domain

Bounce domain can look like this: news.ecomail.app

You can send your emails from an address info@news.ecomail.app

We recommend verifying bounce domain to clients for the distribution of marketing emails. A bounce domain can be verified by creating CNAME and DKIM records.

To verify a bounce domain, you need to add the following records to your hosting:

Record type

CNAME

Name

news

Value

sparkpostmail.com

Name: the name of the subdomain is up to you, use eg "news", "mailing" etc. (the full name of the bounce domain will then be "news.ecomail.app")

Record type

TXT

Name

ecomail._domainkey.news

Value

v=DKIM1; k=rsa; h=sha256; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC0diuxLOeJJuRRu6v4Xnau70JIEEFGnkiiu6PK3i+1pGKyoLOyJFzk+Ah8zRoujJSzv95nxtDYERVpGxfgu+JXkV3ZDJucMkd/SxKIQ8pJ0Uk1MKKkUFnYgvOxW5Umq8VNpstZZfjhCRcYgb1Iw+oFabBbfShIM98yuaN7Q7KKcQIDAQAB

The created records will look like this:

General procedure for 2nd level domain verification

2nd level domain can look like this: ecomail.app

You can send your emails from an address info@ecomail.app

If you decide to use a second-level domain, such as "ecomail.app", you only need to insert the DKIM record.

Record type

TXT

Name

ecomail._domainkey

Value

v=DKIM1; k=rsa; h=sha256; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC0diuxLOeJJuRRu6v4Xnau70JIEEFGnkiiu6PK3i+1pGKyoLOyJFzk+Ah8zRoujJSzv95nxtDYERVpGxfgu+JXkV3ZDJucMkd/SxKIQ8pJ0Uk1MKKkUFnYgvOxW5Umq8VNpstZZfjhCRcYgb1Iw+oFabBbfShIM98yuaN7Q7KKcQIDAQAB

The created record should look like this:

Complete the domain setup in your Ecomail account

Don't forget to add the verified domain to your Ecomail account in the "Domains" section. To verify that the authentication is correct, click the "Check domain settings" button.

…And you’re all set!✅

IMPORTANT: Wherever you fill in the sender's email in the application, enter the email address on the verified sending domain. When verifying a 3rd level domain, eg noreply@news.ecomail.app, when verifying a 2nd level domain, eg info@ecomail.app. If you enter an address with an unverified domain in the "From email" field, it will not be possible to send the campaign.

In the 'Reply-to email address' field, enter the address where campaign recipients can actually contact you. This domain does not have to be verified but it can not be a freemail address.

TIP: To increase the credibility of your emails, we recommend setting up your own tracking domain for each sending domain. For more information click here.

FAQ:

I added the DNS record, but my domain is still unverified.

The verification process can take up to 48 hours, until the records are transcribed within the system. You can check the validity of your records by clicking the “Check DNS records” button. If your domain is still unverified, please, contact our support with the screenshots of the DNS records in your hosting. We will gladly help you out.

Can I use a freemail address to send bulk mail?

In order to ensure the highest possible delivery rate, it is not possible to use a freemail address (@gmail.com, @yahoo.com, etc.) for mass distribution of newsletters. Providers of email boxes are increasingly tightening their parameters and block newsletters sent from freemail addresses or forward them to spam folders.

For an error-free delivery of bulk emails, it is necessary to use your own verified domain using DNS records.

What if I don't have a domain?

If you still use only freemail addresses (@gmail.com, etc.) for your correspondence, you need to create your own domain for mass distribution of newsletters. You can register your own domain in one of the hostings, such as godaddy.com.

Anything unclear?

If you are still concerned about domain verification even after reading the article, contact us at support@ecomail.app, we will be happy to assist you.

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