Contacts

How to create and edit a contact list. Import, export and update contacts. How to segment and according to what criteria. Custom contact attributes, tags, preference based contact groups.

17 articles in this collection
Written by Kateřina Irová, Jan Tlapak, and Klára Fišerová

List of contacts

Contact rating

Use automatic rating based on your contacts' emailing activity to better target your emails.

Written by Klára Fišerová
Updated over a week ago

Contact detail

What data can you get from the contact details? Contact lists, groups, and behaviour in campaigns.

Written by Kateřina Irová
Updated over a week ago

The difference between contact lists, preference groups, segments and custom fields

Are you unsure about the differences between these? This article may help you

Written by Klára Fišerová
Updated over a week ago

Contact Spotlight - Filtering out invalid contacts from your database

Upload your database of email addresses and easily get rid of non-existent, invalid or hard bounce addresses or spam traps.

Written by Klára Fišerová
Updated over a week ago

Custom fields

What about additional information for contacts? More lists? Not necessary. Use custom fields. Read how to do it here.

Written by Klára Fišerová
Updated over a week ago

Unsubscribing and deleting contacts

How to insert unsubscribe link into your newsletter and how to unsubscribe or delete contacts in bulk.

Written by Klára Fišerová
Updated over a week ago

How to convert CSV to XLS

Importing/exporting contacts and they are in a file with incorrect diacritics? Is the exported file displaying incorrectly?

Written by Klára Fišerová
Updated over a week ago

Merging contact lists

How to merge multiple contact lists into one list

Written by Klára Fišerová
Updated over a week ago

Create and manage a contact list

How to create a contact list and what can I manage here?

Written by Kateřina Irová
Updated over a week ago

Preferences and preference groups

Give your contacts the opportunity to select their own preferences - you can then personalize your emails more.

Written by Klára Fišerová
Updated over a week ago

Import and update of your contacts

How to import and update your database without creating constantly new lists? Update contacts without duplicates!

Written by Jan Tlapak
Updated over a week ago

Best way to work with your database of contacts

Efficient work with one contact list

Written by Klára Fišerová
Updated over a week ago

Contact tags and their use

How to quickly update the database? Segment by labels.

Written by Jan Tlapak
Updated over a week ago

Segmentation

Advanced segmentation using custom queries

See how to use custom queries in segmentation

Written by Klára Fišerová
Updated over a week ago

Advanced segmentation

See how you can segment by web behaviour or how to use advanced segmentation in fields that contain "date" in the list.

Written by Kateřina Irová
Updated over a week ago

Introduction to segmentation

How to send a campaign to only a part of your contacts? Its is simple with segments.

Written by Jan Tlapak
Updated over a week ago

Basic segmentation

Segments using fields, tags, groups, campaign activity and automation.

Written by Jan Tlapak
Updated over a week ago