Ecomail.app

Kateřina Irová

Jan Tlapak

How to create and edit a contact list. Import, export and update contacts. How to segment and according to what criteria. Custom contact attributes, tags, preference based contact groups.

Contacts

Best way to work with your database of contacts

How to create a contact list and what can I manage here?

Create and manage a contact list

How to import and update your database without creating constantly new lists? Update contacts without duplicates!

Import and update of your contacts

How to merge multiple contact lists into one list

Merging contact lists

What are unsubscribed / bounced contacts? What are spam complaints? Do I pay for these contacts?

What does unsubscribed, bounced, auto-returned contacts and spam complaints mean?

Importing/exporting contacts and they are in a file with incorrect diacritics? Is the exported file displaying incorrectly?

How to convert CSV to XLS

How to insert unsubscribe link into your newsletter and how to unsubscribe or delete contacts in bulk.

Unsubscribing and deleting contacts

Contact management

What data can you get from the contact details? Contact lists, groups, and behaviour in campaigns.

Contact detail

What about additional information for contacts? More lists? Not necessary. Use custom fields. Read how to do it here.

Custom fields

Use automatic rating based on your contacts' emailing activity to better target your emails.

Contact rating

How to quickly update the database? Segment by labels.

Contact tags and their use

Give your contacts the opportunity to select their own preferences - you can then personalize your emails more.

Preferences and preference groups

Are you unsure about the differences between these? This article may help you

The difference between contact lists, preference groups, segments and custom fields

Upload your database of email addresses and easily get rid of non-existent, invalid or hard bounce addresses or spam traps.

Contact Spotlight - Filtering out invalid contacts from your database

Contact features

How to send a campaign to only a part of your contacts? Its is simple with segments.

Introduction to segmentation

Segments using fields, tags, groups, campaign activity and automation.

Basic segmentation

See how you can segment by web behaviour or how to use advanced segmentation in fields that contain "date" in the list.

Advanced segmentation

See how to use custom queries in segmentation

Advanced segmentation using custom queries

Segmentation

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you