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Webhooks - Contact status change
Webhooks - Contact status change

You can use webhooks to send information about contact changes to a designated address.

Kateřina Irová avatar
Written by Kateřina Irová
Updated over a year ago

Ecomail allows you to send information out of Ecomail and collect them for further use. You can use so-called webhooks.

In this article, we will talk about how to send information about changes in the status of a contact in the contact list.

Where can I set my webhook?

The webhook address can be set in the contact list settings at the bottom.

What is the structure of the webhook?

{
"payload":{
"email":"some@email.cz",
"status":"UNSUBSCRIBED",
"listId":1,
"campaignId":null
}
}

Status can have values UNSUBSCRIBED or SUBSCRIBED


The webhook is sent in the following cases:

  • The contact subscribes to emails (using a form, api)

  • The contact unsubscribes from email (using unsubscribe link)

  • The contact is manually unsubscribed/re-subscribed in the contact details

  • The contact is unsubscribed and re-subscribes

  • The contact is manually unsubscribed via bulk unsubscribe

⚠️ If double opt-in is enabled, the webhook is only sent at the moment of registration, the double opt-in confirmation is not sent to the webhook anymore

The Webhook is not sent in the following cases:

  • The contact is unsubscribed manually using this button

  • The contact is unsubscribed via API

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